5/2000 - 10/2000

New Orleans Municipal Employees'Federal Credit Union

Member Services Coordinator

• Coordinate and perform all duties pertaining to member services.
• Inform credit union members of the various services offered.
• Conduct research and prepare statistical and financial reports.
• Supervise activities pertsining to all share draft (checking accounts).

8/1998 - 5/2000

Sears Credit Central

Account Manager

• Reviewed credit applications as well as existing accounts for credit limit increases.
• Skilled at credit authorizations, bank compliance policies, and procedures.
• Experienced at handling customer service inquires in a call center environment.
• Assisted customers with all credit card inquiries in a timely and thorough manner.

4/1999 - 10/1999

Deep South Mortgage Company

Loan Officer

• Assisted clients with eligibility for first and second mortgages, and refinancing.
• Presented homebuyer seminars educating prospective clients.

8/1997 - 8/1998

Louisiana State University Residential Life

Student Worker/Office Assistant

• Maintained both a paper and computer file of work orders, requisitions, and receipts for residence hall equipment and supplies.
• Answered phone to take work orders and make sure calls were correctly routed.
• Assisted in projects when requested.

Skills:

Computer Skills

Hardware:

• IBM compatible PC's
• Scanners

Software:

• Microsoft Office Suite (Word, PowerPoint, Access, Excel)
• Corel WordPerfect
• Lotus Word Pro
• Internet (Netscape, Microsoft Explorer, AOL)
• Corel Photo House
• Microsoft Photo Editor.

Other Skills

• Excellent written and oral skills.
• The ability to work well with others.

Honors and Organizations:

Alpha Phi Omega National Service Fraternity

Distinguished Service Key

Vice President - Membership, Service

Executive Secretary

Committees - Pledge, Service, Executive, Membership, Advisory

Advisor

East Laville Residence Hall

Judical Committee

House Council

LSU Residential Food Service Student Advisory Board