Group Communication

 

Many people find working in groups difficult and frustrating. This is because the many factors influencing the way a group functions differs from those of communicating one on one or interpersonally. Here are some key factors:

Conflict: Perceptions of differences that matter. Conflict in groups is inevitable and should be viewed as an asset rather than avoided. Learn to manage conflict productively.
Leadership: Interpersonal influence. Leadership is not the dominance of one group member over the others, rather a specific set of functions which can be performed by all group members. Learn the important leadership qualities.
Balancing Task&Socio- Emotional: A group that plays too much gets nothing done, but a group that focuses only on work can be dull and uninspiring. Discover the correct balance of working and socializing.
Group Development: Groups develop much like children do by going through specific phases. Examine the function of phases.
Listening: Communication is a process of sending AND receiving messages. Group members judge each other on how well they listen. Learn some tips to improve your own listening skills.

 

Test your communication knowledge on a sample exam

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