MR. JOHN A. SPRAGUE SR.

6236 N. BLACK CANYON HWY, APT 336.

PHOENIX, AZ 85017-1848

 

EMAIL:jspraguesr@hotmail.com

WEB:  http://www.geocities.com/jspraguesr

DAY:  480.969.3800 x343 

NIGHT:602.864.3935

CELL: 602.472-4141

                                

Quality Assurance Engineer and Manager, In Government, Commercial and Manufacturing QA

Licensed/Certified Pharmacy Technician

Behavioral Health Technician

Computer Teacher

 

Summary

Technically experienced in all facets of Quality Assurance with aggressive passion for detail. Intuitive abilities to be able to discuss any level or side of any given situations equally. Maintains focus on achieving desired results while implementing advanced technology and business solutions to meet a diversity of needs. Team-based management style and excellent interpersonal communication skills.

 

Education

Aug. 2003       Apollo College, Phoenix, AZ

to Jul. 2004     Subject: Pharmaceutical Technician course.

 

Jun. 1976        DeVry Institute of Technology, Phoenix, AZ

to Dec. 1977  Subject: Calculus, Circuit Analysis, And Electronic

                         Assembly

                                

1985 to 1990    Rancho Santiago College, Santa Ana, CA

                          Various short college courses and computer seminars for

                          QA and software tools.

 

May, 2004:        Became a Certified Pharmacy Technician, CPhT

May, 2004:        Became a Licensed CPhT in the State of Arizona

 

Professional Experience:

 

Quality Management Specialist/Computer Instructor/BHT

Marc Center, Mesa, AZ                        Sept 2006 to Present

 

Computer instructor for (SMI) Severely Mentally Impaired adults that have gone through treatment and desire to learn computers. Teach MS Windows, MS Word, MS Excel, MS Access, MS Publisher.  Update payroll for clients. Review client records for completeness, accuracy and compliance to state and federal regulations.  Communicate with different levels of management. Create complex databases in MS Access to track client and personnel information for various state requirements.

 

Pharmacy Technician

VA Medical Center, Phoenix, AZ        Feb. 2007 to May 2008 (Contract Employee)

I worked in the in-patient section of the hospital as a pharmacy technician that prepped and packed all medications for a McKesson Automated Medicine dispenser, Robot RX.  I am proficient in using the McKesson large and small plastic bag single dose packer and the Euclid foil single dose packer.  I also packed many medications when needed immediately for in-patients.

 

Pharmacy Technician

Dependable Staffing                            June 2006 to Feb. 2007

On-call/per diem Pharmacy Technician. I have done various retail pharmacy technician positions.  I have worked in closed-door pharmacies filling orders and making drug packages with blister pack technology.

 

Pharmacy Technician

Express Scripts Inc                               July 2005 to May 2006

Worked in a high pace email order pharmacy.  I prepared drugs for high volume filling as well as manual fill prescriptions.  I performed checks on filling machines for spills.  I performed the filling process of multiple drugs in high volume.  I interacted with management and many different pharmacists.

 

Behavioral Health Technician

Terros Behavioral Health                       Feb. 2005 to Dec. 2005

Computer instructor for (SMI) Severely Mentally Impaired adults that have gone through treatment and desire to learn computers to get back into the general population workforce.  Taught MS Windows, MS Word, MS Excel, MS Access, MS Publisher and HTML programming. Graduated many students successfully.

 

QA Manager

GS Designs LLC                                     Aug. 2004 to Feb. 2005

Worked on developing QA procedures for a FDA contract for ultrasound equipment.

 

Pharmacy Technician, Internship

The Apothecary Shop of Arizona            Mar. 2004 to May 2004

Performed Pharmacy Technician Intern duties in a specialized pharmacy of retail and compounding.

 

Lieutenant Supervisor Security

Various Security Companies, Phoenix, AZ                   Oct. 2002, to Aug. 2004

Manage crew of security guards for various locations. Flexible schedules of operation. Detailed orientated report writing.

 

 

SOFTWARE QA TEST ENGINEER/MANAGER

Performance Technologies, Inc., San Diego, CA         Apr. 2001 to Jan. 2002

RBC Consulting @ HM Electronics, San Diego, CA    Dec. 2000 to Apr. 2001

Oridean, Inc./(Extreme-E), San Diego, CA                    Jul., 1997 to Nov. 2000

 

  Employed to develop procedures, test plans/cases, test scripts and automated test tools. Wrote QA manual with expectations of bringing the company to an ISO-9000 environment. Performed QA and Production testing of embedded software on company manufactured devices. Managed a team of 4 individuals for the total quality of an internet e-commerce corporation, including a full financial business and (POS) point of sale handling package utility using Unix, HTML, Perl JavaScript, MS Access, MS Word, MS Excel, MS PowerPoint and C. Reviewed and analyzed legal documents and contracts. Programmed and implemented bug tracking program. Used various Mercury Intuitive/Astra software tools.

 

 

HARDWARE MANAGER

CompUSA, San Diego, CA                                              Apr. 1996 to Jul. 1997

 

  Managed team of 8-10 salesmen in a multi-million dollar computer retail corporation. Dealt with a multitude of varied customer service scenarios requiring collective diplomatic relations. Kept abreast, through constant training, of the latest software and hardware before it was introduced for the consumer.

 

 

QUALITY ASSURANCE TECHNICIAN

Littelfuse Inc, Des Plaines, IL                                            Aug. 1994 to Apr. 1996

 

  Worked in a Tier-1 Automotive industrial plant that produced fuses for General Motors, Ford and Chrysler. Was sole individual that was PAP/FEMA trained in Detroit. Had sole authority signature for all final products. Performed all statistical Process Control (SPC) duties as a Quality Assurance Technician for an ISO 9000 company dealing with the automotive industry in a high volume/high demanding production environment. Solely prevented loss of $1,000,000 contract. Interfaced directly with the customer, sales, management, and engineering in validating our first product meets the customer's specifications.

 

 

QUALITY ASSURANCE MANAGER

Joaquin Mfg Corp., Commerce City, CO                        Jul. 1993 to Jun. 1994

 

  Hired as QA manager of a facility that manufactured concrete, steel and aluminum shelters for both the FAA and the Private sector. Expected and delivered the first set of Quality Assurance procedures to procure DoD contracts through my expertise in military QA. Safety was paramount due to construction working conditions. Performed contract negotiations and review. In charge of supplier control.

 

QUALITY ASSURANCE SPECIALIST

Defense Logistics Agency, San Diego, CA/Fullerton, CA    Nov. 1981 to Apr. 1993

 

  A combination Quality Assurance Specialist and Computer Specialist at various sites for the Federal Government dealing with MIL-Q-9858A/MIL-I-45208A/MIL-STD-45224/MIL-STD-2000 ISO 9000 and the Navy's TQM Program for 12 years. Worked with Windows for PC and Unix for Mainframes. Performed all aspects of Quality from receiving, in-process, final, shipping, contract review, cost to quality, nonconforming material, MRB, quality management, first article and special processes. Interfaced with all forms of management, military officers, foreign dignitaries and NASA. Worked on mechanical, aerospace, electrical, electronic, chemical and software. Trained and certified in welding (Mil-W-8404) and Non-destructive Testing (NDT) of Liquid Dye Penetrant and Ultrasound. Studied for NDT of Radiology. The head of computer operations at the Hughes Aircraft site. Received extensive training in the Navy's TQM programming and Demming's 14 points. Received numerous in-house awards for exemplary work and cost savings

 

Affiliations

Member of American Society for Quality

 

Security Clearance

Held Secret clearance from 1981 to 1993