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Trilingual:
Native French Speaker |
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Trilingual:
Native French Speaker |
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Obtain a training position in a company where my educational and training experience – combined with my marketing communications, vendor and public relations, and my literacy in French and Spanish – will be an added value to the team and the growth of the company.
I am committed to finding an opportunity with an individual responsibility for action, communication and change in a dynamic and healthy company where:
- Open communication and teamwork are highly valued;
- Challenges are met with creativity and personal style;
- Training, professional development and personal growth are fostered
- Background in instructional technology, skilled in curriculum management, with expertise in both design and delivery in multiple training environments and experience in the hardware, software, and Internet industries.
- Accomplished as a corporate trainer/educator performing curriculum development, organizational assessments, performance evaluations, train-the-trainer, and CBT/WBT.
- Proven track record as a marketing manager: composing newsletters, press releases, delivering Internet seminars, Web-based presentations, creating email campaigns, organizing trade shows, educational symposiums, and seminars.
- Possess excellent presentation, written, and verbal skills; experienced in leadership and team building. Bring high energy and ability to “think outside the box.” Detail-oriented project manager, with demonstrated ability to work independently.
- Able to produce bottom-line results across multiple time zones through innovative solutions.
- Degreed professional with a unique blend of business management, soft-skills leadership, hardware and software computer skills, and international business experience with analytical-thinking, and problem-solving and decision-making know-how.
- Native French speaker, fluent in Spanish. Cross-culturally aware.
- Fluent in French and Spanish.
National Hispanic University , San Jose, California
Instructional Technology Faculty, 2002 - Present
- Based on needs analysis to integrate technology into instruction, developed, designed and delivered curriculum content to the Teacher Education pre-teachers and university faculty using collaborative computer tools, selection and evaluation of computer software, online resources, and development of computer-based lessons targeting different learning styles.
- Collaborated with cross functional team on the design, edit and publication of procedural documents, such as faculty handbook, credential manual, and university catalog using Adobe Acrobat Creative Suite products.
- Developed, communicated and implemented policies and procedures related to electronic archiving of faculty content, mobile computer labs, university communication infrastructure and representing the university on the Education Committee of the Silicon Valley Leadership Group.
- Built relationships with technology supplies to upgrade of both the software and hardware equipment to better meet the needs of the teachers and university.
- Consulted with university president and departments’ chairs on specific projects, such as: re-design of the university website, program offerings, technology infrastructure, scholarship fundraising events, recruitment and retention.
ReadingA-Z a Proquest LearningPage Company , Tucson, Arizona
Senior Editor and Translator of children books for worldwide distribution, 2002-2003
Google Inc , San Jose, California
Quality Control Evaluator of random-query in French and Spanish, 2002-2003
Silicon Valley Workforce Investment Network , San Jose, California
Career Counselor, 2001-2002
- Designed, developed and delivered corporate classes to dislocated workers from startups to Fortune 500 companies on résumé writing, interviewing, presentation skills, time management, Web design, small business accounting, writing business and marketing plans
BEA SYSTEMS, San Jose, California
eSolutions Sales Channel Program Manager, 2000
- Collaborated with e-commerce marketing manager and sales management to execute established marketing plans, strategies, and goals.
- Worked closely with product marketing and other members of the corporate MarCom team on product launches and to create deliverables that include: collateral, sales tools, and customer success stories.
- Created new internal website look and feel and reorganized content for sales organization.
WE LOVE MACS!, San Jose, California
e-Commerce Marketing Manager, 1998 - 2000
- Conceptualized, created and designed secured e-commerce sites for "We Love Macs!" Love Macs! and We Love Macs!
- Developed and implemented strategies for e-commerce marketing activities.
- Wrote advertising and promotional content for the web and selected e-channels of distributions.
BAAN, Inc., Santa Clara, California
Creative Services Manager, 1998
- Managed in-house creative team of 5 staff members and external vendors with the production of re-branding products and corporate collateral. Ten pieces were completed in a record time of 60 days.
- Assisted in the design and production of a new look and feel for product collateral based on re-branding initiatives resulting in the new Baan collateral series.
- Increased and improved inter-office marketing communications for the production of collateral content.
CISCO SYSTEMS, San Jose, California
International Public Relations, Project Manager, 1996 - 1997
- Managed the partnership between Cisco and its 40 international MarCom/PR agencies. Dramatically increased satisfaction rate of agencies and country managers from 10% to 95% by responding to and resolving crises in less than 48 hours.
- Augmented annual participation by 250% for an international agencies conference within budget and schedule constraints.
- Increased international visits to Cisco's headquarters by 60% within 12 months by managing media events and communication with international journalists and editors.
- Conducted announcements of International CyberFair contest winners in a record of 2 working days and a weekend. Eight countries were involved across 16 time zones and the international date line.
- Acted as a linguistic specialist on the initial team charted with the globalization of Cisco's website
EDUCATION PROGRAMS ASSOCIATES, Campbell, California
Marketing Communications Manager, 1991 - 1995
- Managed state, nationwide trade shows and special events while conceptualizing and implementing product promotional campaigns, contest and giveaway programs within budget.
- Increased new business by attending numerous marketing trade shows and conventions to promote the company's products and services.
- Developed branding concept for all marketing materials including product brochures, press kit materials, collateral and signage. Managed all lead generation and tracking programs.
- Designed innovative merchandise catalogs that improved company's image, ensuring literature retention and word-of-mouth benefits. Resulted in an increase in gross sales of almost 60% in 12 months.
- Performed extensive customer and market research resulting in acquiring financing for a $3 million program.
HEWLETT PACKARD, Cupertino, California
Distance Learning Solutions
Program Development Engineer, six months Internship, 9/92 - 4/93
- Strategized the successful merging of two internal companies' Distance Learning Programs resulting in a consolidation of marketing and advertising materials.
AMERICAN SCHOOL OF LAS PALMAS, Canary Islands, Spain
Curriculum Developer and Trainer, 1986 - 1990
- Developed and implemented a strategic plan for the school.
- Designed, conducted and evaluated Computer Based-Training and Computer Assisted Instruction for faculty members.
- Developed and delivered French language curriculum.
INTERNATIONAL BILINGUAL SCHOOL, Paris, France
Teacher, 1982 - 1986
- Designed a curriculum, which enhanced bilingual skills.
- Delivered classes in Spanish, French and English.
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SAN JOSE STATE UNIVERSITY, San Jose, California, 2003 California Teaching Credential Vocational Education |
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SAN JOSE STATE UNIVERSITY, San Jose, California, Spring 2000 Certificates in |
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SAN JOSE STATE UNIVERSITY, San Jose, California, 1993 MA in Instructional Technology |
UNIVERSITÉ DE PARIS, Paris, France, 1986
Teaching Credential
UNIVERSITY OF LONDON, London, Great Britain, 1982
BA in Multilingual Education and Computer Assisted Instruction
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Software Development Forum | |
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ProMatch | |
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HighTech Connect | |
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Public Relations Society of America | |
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International Society for Performance Improvement |
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Last Update: 03/15/06
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