m. g. gadzikowski resume - updated 2005.09.13

Mark Gilbert Gadzikowski
yahoo-resume@gadzikowski.com
Santa Clara, California

Click this link for my printable 1-page PDF résumé

Objective

Communicate information effectively to customers, via hardcopy and online media
as information architect, senior technical writer, or documentation manager.

Qualifications

15+ years professional experience with graduate education.
Project management success, concept-to-publication, for hardware and software documentation. Able to please marketeers, engineers, and customers ... at the same time.
Multi-platform publishing experience using FrameMaker, WebWorks, MSWord, Home Site, Photoshop, PageMaker, Quark XPress, Interleaf, WordPerfect, Illustrator, RoboHelp, Front Page, Home Page, Visual Page, Arachnophilia, Pagespinner, BBEdit.
Hands-on technical expertise in software and hardware; knows source code and schematics well enough to correct errors; programs elegantly from bare metal to user interface; holds the proper end of a soldering iron.
Designed and coded useful software in HTML, JavaScript, C, Pascal, Fortran, BASIC, HyperCard/Hypertalk, NewtonScript, Visto Expander, assembly, and machine code.
Solid written and oral communications ability.

Employment Summary

Senior Technical Writer, 2004 to present VMware, Palo Alto, California
	Scoped, Researched, wrote, and published hardcopy, HTML, CHM, & PDF manuals for software to virtualize x86 computing (Workstation v5.0 and Virtual Center v1.2).
	Collaborated with, aided, and mentored team members on entire product line documentation.
	Documented customer solutions formally through company Knowledge Base articles, and informally on internet forums.
	Assisted software user-interface design.
	Contributed to publications department standards, style, and procedures.
	Managed and maintained Technical Publications' product test servers.

Contract Technical Writer, 2004 Silicon Genetics, Redwood City, California
	Researched and wrote user guide for first release (Version 1.0) of software to analyze genetic variances.
	Assisted user-interface design for genetics analysis software.

Contract Technical Writer, 2004 Marketlab, Napa, California
	Edited marketing collateral.

Senior Technical Writer, 2001–2003 NVIDIA Corporation, Santa Clara, California
	Researched and wrote data sheets, board design guides, technical briefs, application notes, chip errata and magazine articles about ASICs for an audience including OEM manufacturers and technical hobbyists.
	Documented all NVIDIA product lines, including graphics processors (GeForce, Quadro), game console processors (xBox), and motherboard chipsets (nForce IGP and SPP northbridges, and MCP/MCPD/MCPT southbridges).
	Represented technical publications at inter-departmental, project, and product release meetings.
	Assisted construction of company-wide templates, style guide, and publications procedures manual.

Senior Technical Writer, 1999–2001 Remedy Corporation, Mountain View, California
	Researched, wrote, and published hardcopy, HTML, & PDF manuals for multi-platform database applications.
	Architected online help system delivered via JSP to browser client, while retaining compatibility with legacy Unix/NT clients.
	Managed documentation and business projects as technical lead.
	Represented Information Development (technical publications) on interdepartmental committees.
	Contributed to publication style and procedure guides.
	Won industry awards for team publications in 2000 annual Northern California Society for Technical Communication (STC) competition.
	Earned certification in AR System Administration, AR System Advanced Topics, Remedy Change Management, and AR Web & Remedy Web.

HTML Developer/Technical Writer, 1997–1999 Visto Corporation, Mountain View, California
	Coded dynamic help system for Internet personal information manager (PIM) using Javascript-like proprietary language.
	Wrote and maintained WinHelp online help system for web-to-desktop synchronizing software.
	Managed content and published corporate website.

Documentation Manager, 1994–1997 Alliance Semiconductor, San Jose, California
	Managed marketing and technical publications for entire company.
	Created and staffed Technical Publications department.
	Established and enforced documentation review process.
	Designed, wrote, and edited publications for SRAM, DRAM, Flash memories and VGA graphics controllers.
	Published paper and electronic briefs, catalogs, datasheets, design guides, databooks, design specifications, programming manuals, press releases.
	Implemented and maintained website and BBS.
	Assisted user interface development for Windows® video drivers.
	Negotiated with print vendors to meet budgets and schedules.

Contract and temporary positions, 1992–1994

	Senior Technical Writer FMC Corporation, San Jose, California
		Drafted and edited technical proposal to win $54 million government contract.
		Researched and wrote documentation for software in Bradley fighting vehicles.
		Developed re-usable templates for mil-spec 2167A.

	Publications Coordinator AMCON Distributing, Omaha, Nebraska
		Authored and distributed weekly time-sensitive sales publications.
		Managed documentation projects from concept to delivery.
		Published marketing collateral sponsoring first annual trade show for over 100 vendors.
		Created re-usable templates for bulletins, catalogs, fliers.

	Technical Writer Quixale Software, Rockford, Illinois
		Wrote manuals and online help for point-of-sale software.

Documentation Manager, 1991–1992 UTS Software, Rockford, Illinois
	Wrote manuals for mathematics software and engineering add-ons.
	Edited all technical and marketing collateral published externally.
	Developed and enforced company writing standards.
	Implemented documentation configuration management.
	Tested software against specification and verified documentation.
	Established CompuServe support forum; provided technical support.

Technical Writer, 1991 First Data Resources, Omaha, Nebraska
	Researched and wrote credit card transaction processing manuals.
	Managed project for revision of United Kingdom transaction manual.
	Translated 40-manual series from American English to British English.

Multiple concurrent positions, 1987–1990 Iowa State University, Ames, Iowa
	Computer Technician
		Trained faculty and student users of English Department network.
		Supported Macintosh network software and hardware.
	Composition Instructor
		Developed and taught two-semester Freshman English coursework.
	Research Assistant
		Wrote manuals for Computer Aided Language Learning software.
		Allocated funding for student computer accounts.

Education

Master of Arts Degree, English (Creative Writing)
Iowa State University, Ames.

Bachelor of Arts Degree, English (Business and Theatre minors)
Iowa State University, Ames.

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