The Case Against Competition Written by Curt Frantz in January 1992 Most of the information in this paper and the way it is structured was extracted from the book: No Contest: The Case Against Competition, by Alfie Kohn, published by Houghton Mifflin Company, copyright 1986. Detailed refences of the studies mentioned in this paper can be found in Kohn's book. This paper in the form of a presentation was given to IBM audiences in February and March of 1992. With the blessing of Kohn's agent, it was put on audiotape and made available for free within IBM. Audiotapes were requested from and sent to IBMers in twenty states, in eight countries, on four continents. The IBM perspective remains in this paper. John Akers, who was CEO at the time this presentation was developed (and who is skewerd in it) "led" IBM into its darkest days (the accurate public perception was that IBM was a floundering company; its stock was selling at a little over $40 a share). Lou Gerstner, current IBM CEO is less "beat the other guy" and more "serve the Customer" oriented than Akers. IBM is again a proud company and its stock, even after a split, was recently selling at $180 a share. IntroductionVince Lombardi, American sports icon, head coach of the first two Super Bowl champions, and the man for whom the Super Bowl trophy is named, may be best remembered for saying: "Winning isn't everything; it's the only thing."This quote has become the rallying cry for our competitive society. What is not widely known is that Lombardi regretted ever having made that statement. He said about it: "I wish to hell I'd never said the damned thing. I meant having a goal.... I sure as hell didn't mean for people to crush human values and morality.I want us to examine, perhaps for the first time, the long held, culturally endorsed belief, that competition is good and competitiveness is a virtue. This may be a difficult thing to hear. We have been trained not only to compete but to believe in competition. Some may feel angry. They may feel attacked. They may have defined themselves with pride as "a competitor". They are accomplishing what society urges them to accomplish. They may see a challenge to the value of competition as a challenge to their own value. Some people may be afraid of a challenge to the value of competition. Whether or not they are comfortable with or believe in competition, it is what they are familiar with and a challenge to the known often raises a fear of the unknown. Some people, what I've found to be a surprising number, find joy in a challenge to the value of competition. They may have been uncomfortable with competition but, because of societal pressures, considered themselves abnormal for not accepting and valuing competition. What I would like you to do as you read this paper, is to honor whatever it is you are feeling by noting it, perhaps writing it down, but to try to put aside fully exploring those feelings until you have read all of this paper. I would like for you to strive for objectivity in receiving this information, and I will strive to be thorough in what I present so that you may be best able to use this information for inspiration and self-reflection. Presentation ObjectivesThe objectives of this paper are to convey the following:
It is not human nature and not a necessary part of social structure. It is unhealthy for us individually and collectively.
Definition of CompetitionWhat competition isThere are two forms of competition.
What competition is notCompetition gets painted in ways to make it more acceptable. I have found that when people argue for competition, they typically do it for a different, illegitimate meaning of the word. Competition is not:
Competition is fundamentally an interactive word. You cannot do
it to yourself. The notion of "competing with one's self" is an ill-formed
notion.
We can compare hobbies. I can compare the way I write with the way
Shakespeare wrote. We compare with a view to getting something done it
doesn't require that we best someone.
We do not have to beat someone in order to succeed. Similarly, we
do not have to be beaten by someone in order to fail to achieve our goals.
High performing teams uncover then work through conflict without anyone having to feel that they lost. I believe the case against competition is so compelling that parenthetical qualifications to the effect that competing can sometimes be constructive would be incongruous and unwarranted.My task is to make this argument persuasively. There is no such thing as "healthy competition." Case for CompetitionThe case for competition rests on the following four myths:
Myth #1: Competition is Human NatureThis is the standard argument for the status quo. This argument removes freedom of choice and any possibility of debate. It is the argument that has been used in the past for racism and for sexism, and is the one used today for speciesism.What is most interesting about this position is that no case has been made for it. The claim rests on appeal alone. The opposing position, that it is not human nature to compete, has several arguments to support it.
The equation of competition with success in natural selection is merely a cultural prejudice. Struggle is sometimes involved, but usually it is not, and when it is, it may even work against rather than toward natural selection. This competition, this 'struggle', is a superficial thing, superimposed on an essential mutual dependence. We tend to project our view of competition into the rest of the natural world. We tend to misuse the word and describe as "competition" the phenomena of one species displacing another in a particular environment when the former species is or becomes better adapted to changes in that environment. It doesn't occur to us that animals tend to live in cooperative groups despite the much greater risk of spreading infections and the much greater demand on resources. Petr Kropotkin, in his book Mutual Aid, wrote:
competition...is limited among animals to exceptional periods....Better conditions are created by the elimination of competition by means of mutual aid and mutual support... "Don't compete!--competition is always injurious to the species, and you have plenty of resources to avoid it!" That is the tendency of nature, not always realized in full, but always present. That is the watchword which comes to us from the bush, the forest, the river, the ocean. "Therefore combine-- practice mutual aid!..." That is what Nature teaches us. Margaret Mead, in Cooperation and Competition Among Primitive
Peoples concluded:
competitive and cooperative behavior on the part of individual members of a society is fundamentally conditioned by the total social emphasis of that society...That is, competitiveness is not nature but nurture. It is not the presence or absence of resources that determines a society's competitiveness, but its cultural norms. Myth #2: Competition is More Productive than other Forms of Human InteractionsDo we perform better when we are trying to beat others than when we are working with them or alone? A large number of studies have attempted to answer this question. Collectively they show that superior performance not only does not require competition, it usually seems to require its absence.Competition, which is the instinct of selfishness, is another word for dissipation of energy, while combination is the secret of efficient production.David and Roger Johnson, educators and social psychologists at the University of Minnesota, conducted a meta-analysis of over one hundred studies of competition, cooperation, and independent work. Their results:
These studies were done in an education environment. Peter Blau conducted one of the early studies in a work environment. He compared two groups of interviewers in an employment agency. One group was highly competitive. They hoarded job notifications instead of posting them for all to see. The second, cooperative group shared employment opportunities as well as applicant resumes. Using the number of positions filled as the measure of performance, the cooperative group significantly outperformed the competitive group. Roger Helmreich, of the University of Texas, did more comprehensive research on productivity and competition in traditional work settings expecting to see different results. He studied:
What we learn from these studies is that intentional competition is associated with lower performance. There was an article in the Raleigh, North Carolina newspaper, News and Observer, on 11/7/91, titled "Women are better bosses, study shows". Think about our social training: boys are taught to compete and to stand out, girls to nurture and to cooperate. To me, a nurturing, team-oriented manager is a better manager or rather a better leader. Listen to what the study found: They (women) are leaders, team players, colleagues, facilitators, employee advocates and consensus builders. They treat the men and women who work for them as equals. They don't use power to control others. They listen. They encourage. They nurture.Women make better managers, using these attributes as the measure of performance, because they are less competitive. Why Competition FailsWhy does competition fail? One reason it fails is because trying to do well and trying to beat others are two different things and they are experienced differently. Success in achieving a goal does not depend on winning over others just as failing to achieve a goal does not mean losing to others.Competitive success is an extrinsic motivator and extrinsic motivation undermines intrinsic motivation. Did you ever have something, maybe a hobby, that you enjoyed doing then somehow an extrinsic motivation became tied to it? Perhaps people started paying you to do it. Did it start to become less fun? Did your performance suffer? Extrinsic motivation negatively impacts long-term performance. High performing individuals are intrinsically motivated. High performance is voluntary. You cannot beat high performance out of someone with a stick nor tempt it out with a carrot. It is the fire in the belly, the inner drive that leads to high performance. In addition to being an extrinsic motivator, another reason competition is less productive is that it precludes the more efficient use of resources that cooperation allows.
Consider how competition affects the following:
The goal of competitive journalists is to get the story on first.
Hype it. Sensationalize it. Is it a good use of our resources and in the
public's best interests to have a few hundred reporters cover the Super
Bowl? The Mike Tyson rape trial?
The United States has about 6% of the world's population and about 70% of the world's lawyers (if you believe Dan Qualye's numbers). That is yet another measure of the competitiveness of our society. Our legal system operates on the adversarial model. That is, there are two sides, each having its own advocate. The advocate's goal is to win without violating the law. Both sides exaggerate their case and somehow combined, a lack of exaggeration is supposed to result. Does any reasonable person think that bitter partisanship in opposite directions will result in truth? In justice? A few years ago I saw Supreme Court justice Antonin Scalia on a PBS
show and the question was put to him, "What is the purpose of the legal
system in the United States? Is it to uncover truth? Ensure justice? Mete
out punishment?" His answer was, "None of those things." He said the purpose
of the legal system was to make decisions. Well, the adversarial model
can be used for that, but so could a coin toss. I believe we want more
from our legal system.
It's in a sorry state. The primary thing that schools teach, and
they teach this well, is competition. We grade on the curve. You got an
89 on the test? Too bad, yours is the lowest score. I recall getting a
B for getting 20% of the questions right on a physics test on electro-magnetic
radiation. Is that any way to measure success?
Is what we get the best we can get? Listen to these guys. According
to every Republican, nearly everything every Democrat says is crazy, nonsense,
stupid, or, charitably, poor judgement. And all the Democrats say the same
thing about all the Republicans. Nearly all of these guys get between 40
and 60 percent of the votes cast. How can they have such supposedly polar
positions?
The goal of television programming is to win the market, not produce higher quality. They rarely even try for that. Productivity: Beyond the Individual's PerspectiveIt is important for us to look at productivity from a broader perspective. We need imagination. There is an example that is used to drive home the point that we can make the pie bigger if we work at it. The example is, there is a single orange, and you and I are squabbling over it. We both want it. There is a danger here that we might compromise. Remember, never compromise! Compromise undercuts the possibility of breakthrough. If we compromise, neither of us goes away happy. We are both half sad. If we work at making the pie bigger, we can experience win/win! That is what we are after. In this example, we assume that we compromised and cut the orange in half, each of us getting one half. Each of us half happy half sad.Had we gone for a breakthrough, we would have found that I only wanted the meat of the orange to eat while you only wanted the peel to work with in a recipe. Compromise short-circuited a win/win possibility. "Ahh," but the competition advocate says, "What if both parties wanted the meat of the orange to eat?" On its surface that sounds like a hard question to answer but let's look at the situation in more detail. The example was contrived. We need to make it more real by considering causes, consequences, and context. We can always ask ourselves the following questions:
So in this case, with the most serious shortage imaginable, a cooperative effort made the pie bigger. What I am saying here is that we need to question our basic beliefs. We need to cooperatively question our basic beliefs! Let us consider shifting our perspectives:
In the West, it is the individual's, in east Asia, subsahara Africa,
and in other societies, it is the group. Let's ask ourselves, do
we want to promote the common interest -OR- the interest of the individual
at the expense of others?
Did you ever go to a concert and sit behind someone taller than you? What you can do is stand to see over that person. This is successful in the short term but what happens is either you get yelled at or the people behind then around you stand. Eventually the wave of standing people sweeps up the person in front of you. Now you can't see again. So you go for another short term solution. You stand on your tiptoes. Again, this sweeps around from behind, to beside, to in front of you so that eventually the person in front of you is on tiptoes. Now you are on straining to stay on your tiptoes and able to see less than when you were sitting down. The same type of short-sightedness has led to terrible abuses of our environment. We would do better to keep the bigger picture in mind. On IBM Internal CompetitionLet us consider how a competitive attitude may impact productivity within IBM. Let's say you and I are both coders working on the same product. I am writing 200 lines of code a day, you are writing 300. When I become aware of this difference, I could take one of the following options. I could:
This was an imaginary example, but I think we've all seen real cases in which something similar has happened in IBM. Outsiders have seen it as well. PC Week 12/2/91 writing about IBM internal competition: As long as they (IBM product organizations) essentially compete internally with each other, it is not going to be beneficial to the end user.And in the same article: Infighting will keep crushing products before they reach the marketplace.As a company, we are killing ourselves with our competitiveness. We need to change our non-concur, escalate, competitive mentality to an "I need help", "I will help", cooperative mentality. We need to seek out win/win. Myth #3: Competition is More Enjoyable than other Forms of Human InteractionsWe've exposed the myths of competition as being necessary and more productive, now let us examine the proposition that competition is more fun than not competing.Play is a voluntarily chosen, pleasing activity. It is an end in itself. Play frees us from seriousness. Results do not matter if we love what we are doing for its own sake. The wit G.K.Chesterton said; "If a thing is worth doing at all, it is worth doing badly." Think about it. If a thing is worth doing at all, stop--end of clause. It is worth doing. It is worth doing good, bad, or ugly. It is worth doing, we just said it was. Play is like that. Activities we love doing for their own sake are like that. Think about one of your favorite experiences. Maybe a trip you took, a friend you spent time with, your first love. See this experience in your mind's eye. Make it as real as you can. Try to re-experience what you felt and thought. Let the warmth swell up and wash over you. It is a wonderful thing having these fond, warming memories. Now, how good a job did you do at remembering? At re-experiencing? Those are ridiculous questions to ask. Whatever we were remembering/re-experiencing, we were doing for the sake of enjoyment, not for testing purposes. If we associate rules with an activity, that activity becomes less playful. If it becomes product-oriented or otherwise extrinsically motivated, the activity is no longer play. Bertrand Russell wrote: "It is not only work that is poisoned by the philosophy of competition, leisure is poisoned just as much." Competition, structural or attitudinal, involves extrinsic motivation. Winning is the goal and rules are defined to determine who wins. Our leisure, when we compete, is no longer play. Competition enthusiasts cite many benefits for competition.
A final blow against the notion that competition is more enjoyable. Research shows that when given a choice, most people of all ages, though especially the young, the experts on play and having fun, choose cooperative games over competitive ones, or they dropout. The fourth myth about competition is that it builds character. Here's a quote that bridges the myth that competition is more enjoyable to the myth that it builds character. This is George Sage writing in the Journal of Physical Education and Recreation: organized sport -- from youth programs to the pros -- has nothing at all to do with playfulness -- fun, joy, self-satisfaction -- but is instead, a social agent for the deliberate socialization of people into the acceptance of...the prevailing social structure and their fate as workers within bureaucratic organizations. Contrary to the myths propounded by promoters, sports are instruments not for human expression, but of social stasis.Sport does not simply build character, it builds exactly the kind of character that is most useful for the social system. Our social system wants people to regard each other as rivals. Myth #4: Competition Builds CharacterWhen we shift attention from how competition affects performance to how it affects people, we find more than enough reason to oppose competition. Its psychological impact touches us far more deeply then the fact that it lessens our performance.Why do we compete? There are many reasons. We compete because:
Do you know someone who has to compete in everything? They have to make more money than you, have a nicer car, when you tell a story they have to tell a better one. What they are trying to do by "being better" is make up for a personal sense of inadequacy. They feel that if they could be number one, they would be noticed. If they were noticed they would be someone. And being someone would satisfy their esteem needs. Research has exploded the claim that competition builds character. Studies have found:
The sports psychologist Terry Orlick writes: Experiences in human cooperation are the most essential ingredient for the development of psychological health.While people look to competition to help them feel good about themselves, the research shows it doesn't work. Why not? Competition fails to allay the self-doubt that gave rise to it because:
The Hollowness of VictoryHere are three quotes from people who have made their living in sports about the hollowness of victory.This is Tom Landry, former head coach of the Dallas Cowboys: ...even after you've just won the Super Bowl -- especially after you've just won the Super Bowl -- there's always next year. If "Winning isn't everything; it's the only thing," then "the only thing" is nothing -- emptiness, the nightmare of life without ultimate meaning.Speed boat racer Stuart Walker: Winning doesn't satisfy us -- we need to do it again, and again. The taste of success seems merely to whet the appetite for more. When we lose, the compulsion to seek future success is overpowering; the need to get out on the course the following weekend is irresistible. We cannot quit when we are ahead, after we've won, and we certainly cannot quit when we're behind, after we've lost. We are addicted.Underscore the word, "addicted". Washington Redskins coach Joe Gibbs, winner of this year's Super Bowl: The longer you stay in it, the highs aren't as high and the lows are much lower.That is a working man's description of an addiction! As a society, we are addicted to competition! The World Health Organization defines "addiction" as A pathological relationship to a mood altering event, experience, or thing that has life damaging consequences. (Italics added)Here is a reason for some of the strong resistance to the case against competition. One cannot reason an alcoholic or other drug addict out of their need for their drug. If you've ever tried to talk with an addict about their habit, you'll find that they are very defensive about it. Look at the set-up for addiction to competition in our society. We are a society of people with low self-esteem. We were generally raised under unhealthy parenting rules by well-meaning parents who were similarly raised. We are bombarded by marketing messages telling us we are inadequate. We need to have this, we need to be more like that. These are idealized images that we cannot attain, yet we are made to feel inadequate for our failure to attain them. We are a society that is set-up for addictions. Society presents us with a cure-all for our neediness. Winning! If you could win, if you could be number one, you'd be popular, sexy, successful, acclaimed. Anything you could ever want. Fortunately, by its very nature, competition limits the number of people who could find their high in it. If you lose often when you compete, as many people will, you won't likely keep coming back to it and find yourself in the downward spiral of addiction. Unfortunately, many of us find a vicarious thrill living through the competitive success of our sports heroes and heroines. It feels safer, we have less at stake when we are fans rather than competitors. So we fund and perpetuate this poison that is competition even though this once-removed competitiveness suffers from all the problems we have been describing. Instead of contributing to our self-esteem, beating other people contributes only to the need to continue trying to beat other people. Those whose self-esteem is lowest, whose psychological need is greatest, are those who will be most powerfully hooked on competition, directly or vicariously. The more we reward being number one, the more we contribute to an addiction to competition. Competition: Barrier to Getting Our Needs MetIn addition to its impact on self-esteem, competition can threaten our sense of security by making us anxious about:
Abraham Maslow, father of humanistic psychology, identified five levels of needs of human beings. Satisfaction of needs at one level required satisfaction of needs on earlier levels. The first and most basic level of human needs identified by Maslow are our survival needs. We need air, water, food, shelter, etc. to survive. Our second level of need is a need for security. We need to be free of always being hypervigilant. Our third level need is for love and a sense of belonging. Competition strains our ability to meet that need by creating interpersonal tension. The fourth level of human needs is our esteem needs. We have a need to feel good about and to love ourselves. We've just seen that meeting our esteem needs is undercut by competition. Our fifth and highest level needs are for self-actualization. The need to achieve, to accomplish and do. To fully develop one's potential. Competition makes it more difficult to self-actualize because it makes meeting our belonging and esteem needs more difficult. Competitive striving leads to Intrasocial hostility leads to Isolation leads to Anxiety leads to Increased competitive striving leads to Increased intrasocial hostility leads to Increased isolation leads to Increased anxiety ... and so on and so on.Competition contributes to:
We've looked at the four myths of competition. Now let's think about what competition does to our interpersonal relationships. Against Each Other: Interpersonal ConsiderationsWhat does competition do to our interpersonal relationships? How attractive are these:
As competitiveness limits and lowers our self-esteem, it also limits the depth of the relationships we can share with others. The lower our self-esteem, the less able we are to extend ourselves to others. Scott Peck, in his best selling book The Road Less Travelled defined "love" as the willingness to extend one's self for the purpose of nurturing one's own or another's spiritual growth.Our competitiveness limits our ability to love. It also moves us towards ill-will. The steps are not that great between: Wanting victory leads to wanting others' defeat leads to wanting bad things in general for others.To understand our common humanity, one must see the similarity in the needs and feelings of others. I must recognize that you are not just part of my world but the center of your own. Competition, even so-called "friendly competition", demands depersonalization. I need to be cold to you or uneasy with myself if I tried to make you, the center of your world, lose. Competitiveness creates:
There was a famous experiment done in the late 40's and early 50's in Oklahoma by a psychologist named Sherif. This was the Robbers' Cave experiment. The experiment involved boys in a summer camp. There were four stages to the experiment. In the first stage, the boys engaged in activities on a camp-wide basis. During this time, friendships among the boys developed. In the second stage, the boys were divided into two groups, the Rattlers and Eagles. Close friends were assigned to different groups. In the third stage, the camp authorities, that is the researchers, organized regular competitions between the groups. Overt hostility developed between the Rattlers and Eagles both within and outside the organized competitions. There were fights between members of the two groups, raids between the groups. Boys that were friends became enemies. When we assume or accept a social structure, it tends to lead to stereotyping. We exaggerate similarities among those in our group and exaggerate the differences between us and those in the other group. The recent restructuring of IBM lines of business into business segments has good intentions; increased accountability and reduced overhead. I think increased responsibility may decrease internal IBM competition because that competition is very costly and, presumably, people will be unwilling to be associated with such costs. On the other hand, given our competitive history, people may not recognize or they may recognize and be unable to give up what has been an IBM way of life. I am concerned that we may fall into an us vs. them mindset from this restructure. There are some things we can do to guard against this mentality. The fourth stage of the Robber's Cave experiment provided the competing groups with superordinate goals. These were relevant, compelling objectives desired by both groups but attainable only through cooperative effort. For example, the Rattlers and Eagles had to work together to rescue a truck bringing them food from being stuck in mud. Similarly, I believe it is in IBM's best interest to identify superordinate goals that will bring business segments together in their own best interests. It is revealing that when Len Felton (no longer with IBM) presented the Networking Systems (NS) Line Of Business restructuring to the management that reports to him, he used the word "war" to describe how NS interacts with other companies developing products for the same or similar market. War: competition gone mad. Dwight Eisenhower, a man who knew about wars, said about our competitive sports: "The true mission of American sports is to prepare young people for war." It seems our business attitudes also perpetuate this mentality. Len Felton talks about war. The U.S. declares "economic war" on the Japanese. Nathan Ackerman, father of family therapy: The strife of competition reduces empathic sympathy, distorts communication, impairs the mutuality of support and sharing, and decreases the satisfaction of personal need.Joseph Wax, in an article entitled, "Competition: Educational Incongruity" wrote: One must marvel at the intellectual quality of a teacher who can't understand why children assault one another in the hallway, playground and city street, when in the classroom the highest accolades are reserved for those who have beaten their peers. In many subtle and some not so subtle ways, teachers demonstrate that what children learn means less than that they triumph over their classmates. Is this not assault?...Classroom defeat is only the pebble that creates widening ripples of hostility. It is self-perpetuating. It is reinforced by peer censure, parental disapproval, and loss of self-concept. If the classroom is a model, and if that classroom models competition, assault in the hallways should surprise no one.What we are taught in one situation does not remain confined there. Competition spreads to other arenas and with it goes aggression. This is what competition does to our interpersonal relationships. Interpersonal Benefits of CooperationAs competition hurts our interpersonal relationships, cooperation nurtures them. When we cooperate, we are inclined to like each other more. A meta-analysis of 98 studies showed:Cooperative experiences promote more positive relationships among individuals...than do cooperation with intergroup competition, interpersonal competition, and individualistic experiences.Studies show the following positive effects from cooperation; there is more:
While competition separates us from others in order to better them, effective, cooperative teams enhance our relationships by honoring our differences. Competition and CheatingWe've looked at the four myths and have seen that competition is not necessary genetically or culturally, it is less productive, less enjoyable, and less healthy for us individually and collectively. Now let's consider another unattractive aspect of competition; its link with cheating.The aim of competition is to win; the temptation is to win at any cost. Pick a field in which people are competing and we'll find there are people going outside the boundaries:
Michael Novak, from the "Evans and Novak" television program, is a competition enthusiast. This is a guy who wants activities involving pushes and shoves set up for females. He thinks they're missing out by not having enough of those types of sports. Novak wrote a book entitled, The Joy of Sports: End Zones, Bases, Baskets, Balls, and the Consecration of the American Spirit. This is a quote from that book: The true practise of sport goes on, beneath the moralistic mythology of virtue and clean-living. Basketball without deception could not survive. Football without aggression, holding, slugging, and other violations -- only a few of which the referees actually will censure -- could not be played. Baseball without cunning, trickery, and pressing for advantage would scarcely be a contest. Our sports are lively with the sense of evil. ...Sports provide an almost deliberate exercise in pushing the psyche to cheat and take advantage, to be ruthless, cruel, deceitful, vengeful, and aggressive.This is not a position a mentally healthy individual would take. Arguing for "pushing the psyche to cheat and take advantage, to be ruthless, cruel, deceitful, vengeful, and aggressive." To me, these are the ravings of a competition addict. Beyond CompetitionVera J. Elleson in, Competition: A Cultural Imperative writes:The prevailing mode of competition in American culture thus continues despite convincing evidence that it is damaging to physical, spiritual, emotional, and social health.We hold onto competition, we paint it pretty in the face of overwhelming evidence because we are needy, it is what we know, and we see it as chance for gaining a sense of belonging and self-esteem. We are set-up to be fooled about it, to ignore or deny the evidence. We are set-up for addiction to it. If we are to change, and given that there are both structural and intentional types of competition, which do we change first? I think we need to change them together. We can change our competitive attitudes by:
We can:
Here's an editorial by Charles Garfield from the Raleigh News and Observer, dated December 19, 1991. Charles Garfield is the author of Second to None: How Our Smartest Companies Put People First. The title of the editorial is, "Akers may be purging IBM's most valuable asset." The asset Garfield writes about is a dedicated highly skilled, innovative work force. Rankings and wholesale reductions in the work force may produce, "a climate of fear and profound demoralization that results in further declines in productivity." I too think the ranking system is a mistake and I think we can and should change it. I'm willing to work extra hours, to give this presentation, to make
it available on audiotape, to do what I can to help change the competitive
structure of IBM.
There was a front page article in the January 8th News and Observer
about two more model schools being planned for the Triangle. We can voice
support for these efforts and help school boards move in this direction
without extra funding. I believe that most of it has to do with an attitude
shift among the administrators and teachers.
The "losers", 179 people out of 180 every quarter, will have lots of opportunities to experience "losing". With no personnel changes and no repeat winners, the majority of people would have to wait over 22 years before they won the award. Some poor soul, the last "winner", would have to wait 45 years! Given those numbers, many won't care about the award and not consider themselves "losers", though they may feel some unease when management treats the award as something important. Some people will deny that they care about the award when they do; they choose dishonesty with themselves over "losing" or being passed over, that is rejected, by their peers. We need to eliminate scarcity, not create it. Programs like an MVP Award are misguided. It is important for the controllers as well as the controlled to have their awareness raised. The concentration of power over others through the divide and conquer technique that is widespread competition, fails all of us. Each of us needs to be personally powerful for our individual and collective health. SummaryIn summary, there are five points I wish to make.First summary point I hope I have conveyed the following, that:
and that I have inspired you so that:
We've seen that the notion of competition is a poisonous one. Many people who have heard this presentation admit that competition, with a win/lose meaning, is unnecessary and unattractive, however they want to continue using the word "competition" by assigning it their own personal, acceptable meaning. They want it to mean "successful" or "striving to do better" or to have some other noble meaning. I believe it is critically important that we don't spread the insidious poison that is "competition" in the win/lose sense and I believe we will spread it if we disguise it by personally redefining it. Note that its only dictionary definition is the win/lose definition. If you are tempted to continue to use the word, think about this analogous case. If, when I use the word "hate", I mean "dislike and wish to avoid," then I will use "hate" rather liberally for there are many things I dislike and wish to avoid. I may even be acknowledged by self and others as a "hateful person". I would apply that label to most, maybe all, others as well. Now, I see and describe the world as being full of hateful people. Those who like me or think well of me and my opinions in other matters, may give my perceived opinion on this topic some matter of respect, even though their understanding of hate may differ from mine. We are spreading a poison because I wanted to use a different definition for a word. One that only differs from the dictionary or public definition of hate in degree; my definition didn't require an intense dislike, only a dislike. Had I applied the word "hate" to the positive concept of, "think something could be improved and willing to work on improving it", there would have been even more confusion, suspicion, and miscommunication. Let's not use the word "competition" unless we mean a win/lose structure or mentality. We will become healthier by recognizing and calling out ill-health. If we want a word to capture the notion of "cooperatively challenging each other to excell", I propose a new word: commuprove. It comes from the Latin prefix, com-, meaning "together", the Latin mutus meaning "reciprocal" and from which the English word "mutual" was derived, and from the Latin prou meaning "useful" and from which the English word "improve" was derived. Commuprove, coming together to provide mutual usefulness; the usefulness may be improvement or enjoyment. Commuprovation is different from cooperation since the latter focuses on a common goal. In commuprovation, we come together for our own benefits, we are thinking win/win, there may not be a common goal beyond us both succeeding. So, for example, if I am involved in a competitively structured game, such as street hockey, I can reduce its competitive structure by not keeping score, and I can have an attitude of commuprovation with my fellow players. I can recognize that we are there to help each other. If someone puts a move on me, scores on me, or stops me from scoring, I can thank them for challenging me to do better and showing me why my effort was inadequate. I don't think many people have this mindset right now, though some want to use the word "competition" to apply to it. I prefer we use a new word because it is a new concept to most people, and I hope that the new word will lead to that attitude becoming more common. At the very least, when one uses "commuprove", people will ask what it means and you have the opportunity to raise their awareness about competition. For some additional incentive to use this new word, here's a quote from Charles Handy's book, The Age of Unreason: Words are the bugles of social change. When our language changes, behavior will not be far behind...new imagery, signalled by new words, is as important as new theory.Third smmary point The third point I wish to make in my summary is to present a challenge to the skeptics. If you reject the claim that all competition is unhealthy, I ask you to do three things:
In the December 1991 Creativity! magazine, there is a brief letter from John Akers. I quote: Let's put first things first. We have all heard shortsighted business people attribute to Vince Lombardi: "Winning is not the most important thing, it's the ONLY thing." That is a good quotation for firing up a team, but as a business philosophy it is sheer nonsense. ... (Lombardi) knew that some things count more than others. Businessmen and women can be unabashedly proud of their companies. But the good of an entire society transcends that of any corporation. The moral order of the world transcends any single nation-state.I like that. Unfortunately, at other times and in other places, John Akers says some things that I think are completely contradictory to this message. In the most recent Think magazine, Number 2 1992, in a half page article, Akers uses some form of the word "competition" six times. He also says that, "IBM is a leaner, tougher company on the offensive." He is using the word "competition" in its win/lose sense. In another article in the same magazine, another Akers quote, "We are, at the bottom, putting competition into the IBM system." Bob Ripp, IBM vice president and IBM Treasurer, "Competition will work both ways, it will be a great disciplining factor within IBM." Akers, at the December's Senior Management Meeting talking about the reshaped IBM: (it) frees the energies, the skills and the creativity of our people to compete and to win in chosen markets with real risks and rewards.There is a lack of understanding about competition here. The energy that it generates is nervous energy, fear of failure. It is counter-productive. Creativity, as we have seen, is limited by competition. The motivation Akers is talking about, the risks and rewards, are extrinsic motivations and cannot lead to the highest levels of performance. In IBM's 1991 Annual Report, Akers refers to our "aggressive actions to make IBM more competitive", we are "on the offensive", "a leaner, tougher, and smarter competitor." Our annual reports, Think and Creativity! magazines are rife with the word "competition" or some form of it in its win/lose sense. That bothers me. Sometimes I cringe when I see it, out of fear of what it means for IBM's and my future, other times I am just uncomfortable, being reminded yet again of the pervasiveness of this poison. I agree with the Akers Creativity! quote. That: the good of an entire society transcends that of any corporation. The moral order of the world transcends any single nation-state.To me that means IBM has a moral obligation to reduce competition; the competitive attitudes and the competitive structures. John Akers doesn't draw the same conclusion. I think he is mistaken about the true nature of "competition." IBM's problem, our problem, is that we are competitive. Fifth summary point My fifth and final summary point. I want to share with you, two personal goals of mine. Had I shared them earlier, they wouldn't have made much sense. Now I think they will.
© 1999 frantzs@geocities.com
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