Are you having trouble with those writing samples when filling out your applications?  Are you tired of writing those same boring reports and comments, and need some fresh ideas on how to liven them up?
Narratives
Many people do not like writing narratives for their mystery shopping reports. Also, many people flat out avoid taking any shops that involve narratives.  If you really want to become a well rounded shopper, you must learn how to describe what you see, hear, smell, taste, touch etc.. The words and phrases that you use are the key to  fantastic comments and well written narratives.  Below you will find many descriptive word and phrases that will help you to hone your writing skills.
Physical Descriptors:
Appropriate:
gender
height
hair color/length
no hair
approximate age- for example: early 20's, mid 40's
glasses
beard/moustache
freckles

Inappropriate:
heavy set
tall
thin
short
fat
bald
ugly
ethnic reference



Attitude/Demeanor Descriptors:
Positive:
bubbly
delightful
professional
sparkling
task-oriented
bright
cheerful
thoughtful
attentive
responsive
gave it his/her all
fast
friendly manner
quick
expeditious
conscientious
helpful
informative
eager
enthusiastic
personable
positive
confident
dilligent
polite
considerate
interested
determined
appreciative
courteous
affable
amiable
attentive
charming
competent
considerate
eager to assist
exuberant


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