J. Andre Dompierre (204)260-0629 • kinaydjin@yahoo.com

Objective: To obtain a challenging position in a busy environment that utilizes my creative, business, and people skills

Experience:

June 2008 Costco Calgary NE Calgary, AB

-March 2009 Front-End / Cashier

• Process customers through POS system

• Pack / Organise member purchases

• Use pallet jack / merchandise / assist anywhere as required

Aug 2005 Sears Home Store, Sunridge Calgary, AB

- May 2008 Visual Presentation Specialist / Sales Consultant

• Major Home Fashions concept floor

• Open Floor sales of Appliances, Furniture and Mattresses.

• Proven ability to cross sell and maintain required sales mix

• "Ups" system of sales flow

May 2004 HBC The Bay, Downtown Calgary, AB

- Aug 2005 Commissioned Sales Associate

• Major Home Fashions concept store

• Proven ability to cross-sell in all departments: Electronics, Major Appliances, Bedding and Furniture.

• Placed in the top ten for participation in HBC University's training system.

• Used as a troubleshooter for customer issues

Jan 2001 Telus Competitive Operator Services Calgary, AB

- Feb 2002 Directory Assistance Operator

• Provided address and telephone number information for Canada and the United States.

• Able to work within time and accuracy requirements while maintaining a high volume [650+ daily] of calls.

• A demonstrated ability to interact effectively with many types of people.

Jun 2000 OAO / Compaq Canada Calgary, AB

- Jan 2001 Technical Support Agent

• Provided internet support for BellSouth dialup subscribers in the southern US

• Required expertise in multiple operating systems and on-the-fly fault-finding

• A sound ability to lead people unfamiliar with computers through complicated tasks.

Education: Algonquin College Ottawa, Ontario

Credits Earned 1988

Business Management, Marketing, Microeconomics, English, Accounting, Small Computer Operations, Metriculated

References: Gladly Provided Upon Request