Jennifer Ann Drake

Hello! Thank you for visiting my web site.  I am currently seeking an opportunity to improve your organization by applying my skills as a project manager, organization development consultant (process/business analysis), or as a trainer.  My location preference is in the Denver area. Download My Chronological Resume (Word Format) or 'surf' this website to learn more about my experience, education, references and testimonials.

Analytical, People-focused motivator with eight years of experience in the areas of organizational development, process and business analysis, training (needs analysis, design, development and delivery), program and project management. Believes that optimal results are a direct result of continual learning, teamwork and a commitment to complete customer satisfaction. Demonstrates excellent oral and written communication and interpersonal skills with the ability to win cooperation from people at every level in an organization.

I would describe myself as:                         * An experienced project manager who applies project management methodologies                            ensuring projects are completed within established time frames and budget                         * An experienced organization development consultant who excels at project start-up,                            process development, quaility assurance, and measurements.                         * An experienced training analyst, designer, developer and deliverer                         * A skilled facilitator                         * A leader, mentor and coach that operates with integrity                         * A "systems" thinker who is focused on results                         * A value-added team player                         * A quick-change artist who is energized by innovative technologies                         * Most motivated when I can contribute to the overall betterment of my internal and                            external customers Please note that this site is continually evolving.  You patience is appreciated.  Feel free to e-mail me with comments and questions or sign the guestbook. I welcome your feedback.  Have a great day!

Employment Profile - Education & Professional Development - Technical Background - Training Delivered/Tech Writing - Reference List - Activities

Major Projects  (click more information for an in-depth discussion of the project)

Engaged senior management to discover, document, improve and implement the deployment process for Metro Engineering Department within Qwest (budget $80M).   Reduced cycle time to implement complex and multi-vendor DWDM and SONET broadband transport networks from 120 days to 28 days within five months. More information

Designed, developed and delivered a process training program for engineering staff and management on new processes and business tools for Qwest. More information

Led quality improvement team at Honeywell to identify communication gaps within a cross-functional team resulting in clearer expectations and accountability of all team members through virtual, real-time information sharing.  The team represented all levels of the organization.  More information

Managed various levels of the training and implementation of a service management software solution (WENN/Soft and Great Plain's Dynamics) solution with Honeywell.  Deployed the system to 80 field offices in North America.  Participated in all phases of the project life-cycle including software selection, process discovery and documentation, user acceptance testing, implementation, training and software support.  More information

Managed over 30 complex telecommunication broadband network installation projects from proposal to customer delivery. Responsibilities included remotely managing multiple installation teams simultaneously, communicating status to all involved parties, and completing the project within agreed-upon time frames within budget.  More information

Managed the implementation of a standardized course evaluation system at Honeywell to quantify the value of training for 23 courses by measuring student knowledge levels before, after and 60 days after the course was taken. More information

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last updated by Jennifer: 1/5/04