Objective
A senior systems administration position focused on infrastructure stabilization, scalability planning, business continuity, product development, and content deployment.
Experience
Systems administration
- UNIX, Linux, Windows, Mac
- Network and data center operations
- 24/7 operations, technical support processes, staging and deployment
Business systems & operations
- Web & ECommerce
- Database, Email, VPN, Security
- Business operations, business continuity and contingency auditing, planning, prevention, and recovery
- Telecommunications infrastructure
- Vendor relationships
Product development systems support
- Software and hardware engineering
- Web development
- Source control
- QA/QC/laboratory
- CAD systems
Technologies
- UNIX operating systems: AT&T, BSDI, HP-UX, IRIX, LINUX, MacOS X, SCO, Sun OS/Solaris, Ultrix, UNIXWare
- Other operating systems: Microsoft Windows XP, 2000, 98, ME, NT, MacOS
- Network Protocols: BGP, DNS/BIND, FTP, HTTP/HTTPS, NIS/NFS, NTP/XNTP, POP3, SAMBA, Sendmail, SMTP ...
- DBMS: Oracle, DB2, MySQL, PostgreSQL
- Languages: bash, csh, sh, awk, sed, HTML, Perl
- Version control: CVS, RCS, SCCS, Microsoft SourceSafe
- CAD: AutoCAD, PCB and ASIC (Cadence, Synopsys, ViewLogic)
- Subsystems: Legato and Veritas, RAID, routing, firewalls, SSH key management, SSL Certificates, load balancing, OS performance monitoring and tuning
- Business continuity: disaster recovery, intrusion detection, vulnerability audits
Information Technology Consulting
1997 - Present, Information Technology consulting for small business and residential customers, including:
Cambridge Center for Behavioral Studies
High Mark Landscape Design
Life Crisis Institute
Meadowbrook School
MediaPlaza
Traxit Technology
Employment
DMN developed a free client download that used browser plug-in architecture, and was designed for compatibility with all the major digital media player software brands. The DMN enabled artists, music industry, entertainment organizations and retailers to reach and expand their online audience base. And we provided music fans with online community where they could discover music and connect globally with other fans. An Affiliate Program offered a co-branded version of the client, and the company established Affiliate Partnerships with leading recording artists, radio stations, media companies, content providers, e-tailers and online music distributors.
2000—2002, Director of Technology
- Managed the initial planning, build-out, deployment, and scale up of the corporate facilities, software development and QA systems, co-located web farm, load balancing, database, and other subsystems.
- Developed 24/7 operations, network security, and technical support processes; back-end tools for staging and deployment of content, code, and databases.
- Supported product development, QA, sales and marketing, business development and operations.
- Negotiated vendor contracts, managed facilities projects, business continuity, disaster recovery and contingency planning.
- Contributed to the development of the business plan, strategic marketing, budgeting, and product development decisions.
OEM of non-linear digital video editing workstations and software.
1998—1999, Senior Systems Administrator
Product Development Group
- Planned and deployed the scale-up of a Sun Enterprise workgroup for PCB and ASIC chip CAD, including new Sun workstations, Legato back up subsystem, and LSF batch job subsystem.
- Supported the planning and build out of expanded development lab and data center facilities.
- Supported the deployment of CVS and Microsoft version control systems.
Corporate Information Technology Group
- Planned and deployed the IIS web server component of the company's first E-Commerce initiative.
- Administration of the Oracle database systems on HP-UX, and planned a project to scale-up capacity.
- Developed and deployed improvements to network security, FTP servers, DNS, and domain name administration.
- Deployed cutting-edge streaming video servers supporting the Sorenson Live streaming codec, RealNetworks, and QuickTime content.
- Supported the network integration of two acquired companies.
- Supported 24/7 network operations and mentored Help Desk personnel.
Founded by Marshall Smith (Booksmith, Videosmith) and his son Jed Smith (Cybersmith, Drugstore.com), Cybersmith was a retail cybercafe chain.
1996—1998, Senior Systems Administrator
- Deployment of BSDI UNIX web servers, Windows NT file servers, network infrastructure, POS systems, and PC and Mac client systems in retail Cybercafes.
- Scaled up and developed management processes for the Oracle database systems on Windows NT.
- Developed processes for rolling out technology at new retail locations.
- Managed all technology support for high-profile public relations events for Internet companies that included Netscape, Sidewalk.com, SegaqSoft, and Jobfind.com.
- Developed and deployed support processes for corporate, retail, operations, and technology development organizations.
- Supported 24/7 data center and network operations.
- Mentored Help Desk personnel.
Founded by Lawrence F. Buckland, an early innovator in Electronic Publishing and library cataloging. In the late eighties we designed and deployed the Eastern Massachusetts Regional Library Network, perhaps the first of it’s kind in the world. In the early nineties, we were one of the first companies to integrate a data warehouse with an Internet front end. We initially deployed experimental Gopher servers on the NSF backbone, and later developed E-Commerce services for the textbook publishing industry on the nascent World Wide Web.
1984—1996, Systems Administrator
- Maintained database and web servers, and network operations.
- Supported software and web development staff, customers, and business users.
- Supported the production of searchable publisher's abstracts on CD-ROM.
- Supported the migration of database systems from a DEC mainframe to an AT&T UNIX mini-computing platform.
Education
1990, Boston University
UNIX System V Administration
1985—1986, Middlesex Community College
Digital Computer Fundamentals
Circuit Analysis
1979—1980, University of Massachusetts
Horticultural undergraduate studies
1978, Minuteman Regional Technical School
Certificate in Horticulture
Academic Diploma
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