To guarantee the success of the clients by supporting the public relations of the enterprise and by offering specialized customer care, sales support, training and marketing strategies, among others.

Commercial Support for Sales & Services Regional Vicepresidency: (January 1999- present)

Reporting to the Commercial Administration Director

• Responsible for the design, logistics and coordination of Business and Service training programs in telecommunications, sales skills, customer care, AXTEL´s product & services, internal processes and systems, etc.

• Coordination with internal areas to adjust and communicate to the sales force, the changes of current business sales methods and procedures with the real local market, with the objective of working directly for the targeted market.

• Responsible to ensure that every point of sale (AXTEL Centers) has the tools such as systems, products, brochures and the last communication to operate fluently and to satisfy customer (face to face) needs.

• Responsible for the organization and logistics of Kick Off meetings, Distributors Conventions, (for sales indirect channels) in the regional Vicepresidency.

• Responsible of the creation, logistic and implementation of the first AXTEL´s employee´s referral program to get the first 6,000 lines before the launch date.

Network Operations Vicepresident's Junior Analyst. (June 1998- December 1998)

Reporting to the Network Operations Vicepresident

• Responsible for assitant fuctions of Network Operations Vicepresidency. Attending Executive Meetings, responsible of administrative functions of AXTEL´s Switch Building

Direct Sales coordinator at Monterrey:

Reporting to the Regional Direct Sales Manager

• Responible for creation of the direct sales workteam for Monterrey to sell long distance services by selecting, training and motivating them to develop our goals. Sales first place on April and May 1998.

Sales coordinator.

Reporting to the Regional Sales Manager

• Responsible for the creation and maintenance of Network Marketing of more than 550 persons in the states of Nuevo León, Tamaulipas, Coahuila, Zacatecas and Durango by sponsoring and training them to generate their own profits. Sales and sponsoring second place on 1997.

1995. BA International Relations

Multi-lingual English-Spanish-Portuguese; strong leadership abilities coupled with solid entrepreneurial and communications skills; ability to resolve conflict situations; literate in computer programs; excellent presentation.

Mexican, single, 25 years old, born August 15, 1973 in Monterrey, N.L. México

References: available upon request

June, 1999