Objective
To obtain an entry-level position in the insurance field, using sales experience in a customer oriented environment.
Education
2004 Southern University and A&M College Baton Rouge, LA
Bachelor of Science in Mathematics
Awards
Radio Shack
President's Award for Customer Service (Jan. 2004)
Top Store Sales, Store #01-8273, (Oct. 2004)
Top Store Sales, Store#01-9135 (Feb.—Aug. 2004)
Top Wireless Sales, Store #01-8273 (Oct. 2004)
Top Wireless Sales #01-9135 (Feb.—Aug. 2004)
District Top 10, District #01-0876 (Jan. 2002)
Work Experience
2003-present, Assistant Manager/ Manager-in-Training
Radio Shack
Responsibilities:
Assure that customer service matters are resolved in absence of Store Manager; assist customers with selection so electronics and accessories to fill their needs; oversee the display and demonstration of merchandise in accordance with corporate guidelines; complete and file daily sales reports; and maintain company required certifications.
2002-2003, Contract Processor
The Finance Company, Inc.
Responsibilities:
Examined applications for timeliness and completeness prior to authorization of funding; conducted interviews with employment, housing and personal references; verified that minimum requirements were met by examining the income and financial responsibilities of applicants; served as liaison between area auto dealers and funding managers; and compiled daily and monthly funding reports as required by National Office
2001-2002, Assistant Manager/ Manager-in-Training
Radio Shack
Volunteer Work
1997-present Sigma Gamma Rho Sorority, Inc.
1996-1998 Audubon Council Girl Scouts of America, Cadet Troop Leader
1998-2001 Southern University Chapter of National Pan Hellenic Council
E-mail: kempks@yahoo.com