OPERATIONS MANAGER – Arista Biologicals Inc., Allentown, PA                                                           2001 to 2003

Prepared, analyzed, and verified financial reports to be presented to management with recommendations.  Provided advice and technical assistance in annual budget preparation.  Analyzed sales statistics to determine sales potential and inventory requirements.  Directed overall marketing policy, including market research, advertising, and promotion programs.  Developed client base and maintained regular contact with customers.  Assisted in setting up overseas representative office.  Prepared contract agreements and interviewed employees, when applicable. 

Key Achievements/Accomplishments:

§         Developed employee handbook and coordinated other personnel policies. 

§         Designed, developed, and maintained inventory control system. 

BUSINESS ANALYST – Lehigh University SBDC, Bethlehem, PA                                                             2000 to 2001

Assisted small to medium-size businesses in planning and implementing international trade strategies.  Performed market and industry research/analysis to identify trends and business opportunities abroad for clients. 

Key Achievements/Accomplishments:

§         Assisted 75+ clients on regular basis.  Performed analysis of business plans and financial statements.

§         Researched and compiled comprehensive special report on biotechnology industry in Lehigh Valley. 

DIRECTOR OF COMMUNICATIONS – Lehigh University MBA Association, Bethlehem, PA                        1999 to 2001

Responsible for managing communication channels to and from the MBA Association.  Responsible for event promotion and web site updates.

Key Achievements/Accomplishments:

§         Designed and maintained MBA Association web site. 

§         Established mailing list database. 

PROJECT TEAM – Respironics Inc., Murrysville, PA                                                                    January to May 1995

Key Achievements/Accomplishments:

§         Performed ABC classification on finished goods for quantification of inefficiencies. 

§         Designed routing system and Economic Build Quantities (EBQ) analysis to improve efficiency in production planning.

INTERN – UPMC Child and Adolescent Center, Pittsburgh, PA                                                      January to May 1998

LIBRARY STAFF ASSISTANT – University of Pittsburgh Libraries, Pittsburgh, PA                                       1996 to 1997

MANAGEMENT CONSULTING – Cam-Ron’s Kennel                                                                      

Provided one-on-one counseling on effective management practices.  Assisted client in setting up business plan, financial record keeping, and cash flow projections. 

E-COMMERCE SYSTEM DESIGN TEAM – MBA Course Evaluation Web Site

Developed web site based on sound business and technical concepts and tools, including consumer privacy rights and Internet security standards and protocols.

CROSS-CORE TEAM – Strategic Analysis: The Boeing Company

Identified Boeing's overall corporate strategy and its value chain activities.  Analyzed performance of primary and supporting value chain activities in achieving corporate strategy.  Evaluated historical financial performance using benchmarking and financial ratio analysis. 

COMMUNICATION AUDIT – Lehigh University Student Health Center

Conducted strategic analysis to measure communication performance using personal interviews, media articles, and internal/external documents.  Evaluated communication channels in relation to both internal and external customers.

LEHIGH UNIVERSITY, Bethlehem, PA

M.B.A., Concentration: Finance / International Business, January 2001.

Courses include Accounting, Statistics, E-Commerce, Supply Chain, Managerial Communications, International Investing and Financial Management, Investment Portfolio.

UNIVERSITY OF PITTSBURGH, Pittsburgh, PA

B.S. Psychology, August 1998.  Dean’s Honor List.

Courses include Industrial/Organizational Psychology, Small Groups, Research Methods.

B.S. Industrial Engineering, August 1997.

Courses include Manufacturing Processes, Total Quality Management, CAD/CAM, Simulation Modeling, Barcode.

COMPUTER:  Internet, Windows, Mac OS, UNIX, MOST, SIMAN, AutoCAD, web design, graphic/publishing and productivity/office software (Adobe, Microsoft Office, WordPerfect, QuickBooks).  Knowledge of computer languages (HTML, BASIC, FORTRAN, C).

LANGUAGES:  Fluency in Indonesian.  Familiarity with basic spoken Chinese (Mandarin/Cantonese).

PROFESSIONAL DEVELOPMENT:  Six Sigma Green Belt, Business Basics Certificate, Retail Institute Certificate.

PROFESSIONAL AFFILIATIONS:  Institute of Industrial Engineers (IIE), Society of Manufacturing Engineers (SME), American Psychological Association (APA).

COMMUNITY SERVICE/VOLUNTEER:  orientation advisor, volunteer-University of Pittsburgh Medical Center, newsletter editor-Student Association of Singapore, board member-Indonesian Students Association, vocal team - Covenant Church of Pittsburgh, usher - Macungie Baptist.