•Computer Reservations System•
APOLLO
SON/MFNCC
SOF
CTLR S

S*NEW/(date)
S*NDX/RR.NO
S*CTY/(city name or code)
S*AIR/(airline name or code)
S*HTL/(hotel name or code)
S*CAR/(car rental name or code)
S*MAP/(country)
S*CUR/
HELP AIRCRAFT
HELP 747
S*PRO/
S*(airline code)B/BAGS
sign on
sign off/exit
clear screen

access news report
index for items ie.beginning with R O
city information
airline information
hotel information
car company information
country map and information
currency directory
access aircraft code
access information about aircraft make ie.747
access specific procedures
baggage info


QUEUES:
QC/ALL
Q/12
QX
QI
QR
QEP/99
QES/20A5
QS

queue count/all in system
sign in and display queues in 12
sign out of queue
ignore queue, place it bottom
remove item from queue
send queue to 99
send supervisory queue to branch or office
display supervisory queue in system


MU
MD
MT
MB

FZSCAD1USD
move screen up
move sceen down
move screen top
move screen bottom

currency rate
ie.1 Canadian dollar compared US dollar


AVAILIBILITY:
A*J
A*
A*R
A27FEBYSJYHZ+AC

A*+(airline code)
VITCP989/27FEB

display flight times
display more
display orginal
show availability
ie.27 February, Saint John to Halifax, on Air Canada
show availablity for carrier
show itinerary for flight number for a date


PNR -Passenger Name Record:
A22APRYFCYSJ+AC
01Y2GK
*R
A*O23APR
01Y2GK
N:GATES/BILL MR
*R
MVT/20A5//+*JASON
*R
P:YSJR/506 555-2103 B/506 555-6440
*R
T:TAU/15MAR
*R
R:JNG+ER

C:1N:GAUDET/NORMAN MR
A23APRYMQYTO+2R
MSTR
MISS
XI
X1
*(record locator #)
**-(clients name)
$B
$BB
IR
RMA 3
RMU
















change name field or cancel
to access Via Rail (+2R)
male child title in name field (16 & under)
female child title in name field (16 & under)
cancel all itinerary
cancel first itinerary
display PNR
display PNR name directory
buy, display cost
best buy, display cost and cheaper fare
ignore and retrieve
associated remarks for itinerary 3
remarks for PNR


T - G FIELDS:
T-G*CN/
T-G*DE/
T-G*CF/
T-G*AD/
T-G*RC/

T-G*PH/R/
T-G*ML/Y

consultant number
destination code (City Code)
clint file. ie. MAY00000N
address of Client
routing/Destination Code

residence phone
mailing list, Yes


TRAVEL CODES:
1-
Mexico
2- Caribbean Is.
3- South America
4- Europe
5- Africa
6- Middle East & W. Asia
7- Asia
8- Austrailia, New Zealand, S.Pacific
9- Canada
0- USA


DISPLAY FARES:
$DYHZYVR20JUN+AC

$DYHZYVRV20JUN27JUN+AC
$V(line#)
$V(line#)/ALL
$V(line#)/S
$LR(line#)
$T(line#)
$D( - - ):NUC
$LMYHZLHR
$LMYHZ/LHR/FRA

display fare
ie. Halifax to Vancouver, 20 June on Air Canada validate fares for outbound and return dates
rule menu for fare for given line
display all paragraphs within rule listed for given line
shows brief layout of rules for given line
display linear routing for fare for given line
display fare total and taxes for given line
display fares in NUC amounts
show MPM between cities ie. Haifax to London
show TPM between cities with connectors
ie. Halifax/London/Frankfurt


CLASSES OF FARES:
Normal Classes:
F -first class
J -executive/business class
Y -economy class
V, Q, H, B, Y, J, F -lowest to highest price. Highest to lowest restrictions.
Z - Youth standby class (oneway)

COMMISSION RATE: Jan.4th 99
Domestic 9%, maximum of $30 one way, $60 round
Trans border 8%, maximum of $35 one way, $70 round
International 8%, maximum of $70 one way, $140.00 round
Via Rail(2R) 11%, no CAP rate

FORMS OF PAYMENT:
FS
FCK
FCC

cash
credit card
cheque


GLOBAL MATRIX:
//SDR GBL
//EAS (matrix sign on #) GBL TRAINER
QBN (client name)
GCF (line number)
CFS ALL
CFS ACC
NCF
NXT
MML
REC
INV
PWRA
PINS
//XAS GBL
//SDR APO

sign on to Matrix

query by name (client's name)
get client file
client file scroll
client file accounting
new client file
next
matrix mailing list
receipt
invoice
print wholesaler remittance advice
print automated insurance
exit global matrix
sign on apollo


TIMATIC:
TI-
TI-DFT/(city code)/(qualifiers below)
TX
CY
CS
GE
HE
PA
VI

timatic menu
access timatic display full text
airport taxes
currency
customs
geographic information
health requirements
passport information
visa


MAJOR CITY CODES:
London, England
Paris, France
Berlin, Germany
Frankfurt, Germany
Amsterdam, Neth.
Brussels, Belgium
Dublin, Ireland
Zurich, Switzerland
Moscow, Russia
Rome, Italy
Toyko, Japan
Hong Kong, China
Beijing, China
Manila, Philippines
Ottawa, Canada
Toronto, Canada
Montreal, Canada
Vancouver, Canada
Washington, USA
Baltimore, USA
New York, USA
Detroit, USA
Los Angeles, USA
Orlando, USA
Miami, USA
Mexico city, MX
Merida, MX
Acapulco, MX
Bermuda
Montego Bay, Jamacia
Reykjauik, Iceland
Cairo, Egypt
Capetown, South Africa
Johannesburg,South Africa
Tel Aviv, Isreal

LHR (Heathrow), LGW (Gatwick), STN (Stansted), LCY (London City)
PAR, CDG (Charles de Gaulle), ORY (city)
BER, TXL (Tegal), THF (Tempelhof)
FRA
AMS
BRU
DUB
ZUR
MOW
ROM, FCO (Leonardo Da Vinci)
TYO, NRT (Narita), HND (Haneda)
HKG
BJS
MNL
YOW
YTO, YYZ (Person), YTZ (Island)
YMQ, YUL (Dorval), YMX (Mirabel)
YVR
IAD (Dulles)
BWI
NYC, JFK, EWR (Newark), LGA (La Guardia)
DTW
LAX
MCO
MIA
MEX
MID
ACA
BDA
MBJ
REK
CAI
CPT
JNB
TLV


Edition Three/FEB.99
Produced by Jason Gaudet
NBCC St.Andrews -Travel & Tourism Yr2

ACTA Galileo


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